Nuvani London are recruitment specialists providing senior professionals to luxury hotels, resorts, restaurants amp; members clubs across The UK, Europe, Middle East amp; Indian Ocean.
We are excited to announce a new opportunity to work with one of our esteemed partners as a Director of Rooms in the Maldives. Our client is an ultra luxury resort, recognised globally as a hospitality leader.
As a Director of Rooms, you will be responsible for ensuring that our clients' guest rooms are of the highest standard and that the stay of each guest exceeds their expectations.
Responsibilities
- Lead and manage a team of 4 seniors managers across housekeeping, guest service and front office.
- Develop and implement service standards for the guest rooms and common areas of the hotel.
- Monitor guest satisfaction scores and implement improvements as necessary.
- Ensure compliance with all hotel standards and procedures.
- Develop and maintain relationships with guests to ensure repeat business and positive online reviews.
- Meet financial targets through efficient budget management and revenue optimisation.
- Recruit and train staff, ensuring they are equipped with the tools and knowledge required to exceed guest expectations.
Requirements
- 5+ years of experience in hotel management, with at least 2 years in a Director of Rooms role.
- Excellent communication and interpersonal skills.
- Experience in managing budgets and forecasting financial performance.
- Knowledge of hotel operations and inventory management.
- Proven ability to lead and motivate a team.
- Strong understanding of current industry standards and trends.
Benefits
Competitive Expat Benefits
*Please note this is a single status role*